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Returns Policy

You may return most new, unopened items within 7 days of delivery for store credit. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).  Please keep in mind that some of the items we offer are handmade, and may have minor differences, or imperfections but that is a part of their charm.  We carefully review each item prior to shipping to ensure that there are no major imperfections that would impede the item's practical use or visual appeal.  If you are not satisfied with your purchase, we will work with you to either replace the item or give you store credit.  We pride ourselves in providing excellent customer service and want you to be a happy repeat customer.  Satisfaction guaranteed.     

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Thanks again for your continued support.